Senior delivery leader with 20+ years running large technology programs for Fortune 50 clients in telecom, media, and technology. Today I lead FusionEdge Solutions, helping owner-led and mid-size companies set an AI strategy, put simple rules in place, and get AI into daily work. I bring the same habits that turned around struggling programs: clear owners, a steady governance rhythm, and a measure for everything that matters.
Principal Consultant
- Founded an AI strategy practice for owner-led and mid-size companies: readiness checks, AI use rules, enablement, and value tracking. SBA-certified Veteran-Owned Small Business.
- Ran LENS website and AI visibility reviews for six companies, and built PRISM, a delivery assessment of 75 core practices (web app and workbook) built on public standards.
Client Partner
- Owned the P&L, contracts, and renewals for enterprise manufacturing and automotive accounts, and led their transition from Atos.
- Exceeded 2023 revenue targets and earned top client satisfaction scores, including a perfect score. Rolled out a governance scorecard to stabilize delivery.
Client Partner (VP, Client Services)
- Led a stagnant account to its FY22 revenue targets and grew data practice revenue 198%.
- Delivered a DevOps transformation: order volume up 267%, sprint velocity up 28%.
Client Partner
- Wipro: took over an at-risk technology account (custom development, testing, and ServiceNow), clarified contract obligations and installed Best-in-Class governance, restoring SLA compliance and client confidence. Turned a request for more no-cost ServiceNow staff into a supplemental SOW, increasing ServiceNow billings by more than 75%.
- LTI: hired to lead a large media and entertainment account; reassigned to new-business development when COVID-19 cut the client's projects in 2020.
Account Manager to Senior Engagement Partner
- Engagement Partner on a $170M account for a Fortune 50 communications and media client: 200+ projects, a 2,100+ person global team, and 7 engagement managers. The account won Cognizant's C2020 implementation award (2018). Then grew a wireless account from $49M to $83M.
- Built the business case for a legacy-network migration (ATM to Metro-Ethernet), projecting $150M in combined revenue uplift and operating savings; proposed a small-market rollout to test churn risk, then led two live markets where monthly recurring charges increased 40% for migrated customers.
- As Account Manager, grew a portfolio from $2.6M to $27M across 30+ concurrent projects (billing, order management, service assurance, and data engineering) and won an $11M BPO engagement.
Program recovery
Taking programs that have slipped on scope, schedule, or trust and putting them back on a steady, measured footing.
Governance that sticks
Operating rhythms, scorecards, and escalation paths that teams keep using after the consultants leave.
Client and P&L leadership
C-level relationships, contracts and renewals, and growing accounts by delivering well.
Applied AI
AI strategy, use rules, and enablement for real teams, plus hands-on daily use of AI tools and PMI generative AI training. Backed by five Salesforce certifications.
PRISM delivery assessment
A structured health check for any IT program: 75 core practices scored 1–4, filtered by methodology (predictive, agile, or hybrid), with current-versus-previous scorecards. It is built on public standards (PMBOK, the Scrum Guide, DORA, ITIL, and the NIST AI RMF) and shaped by 20+ years of leading delivery.
LENS reviews
Website and AI visibility reviews for six companies: how each site serves its buyers, and what AI assistants say about the business. The method is on version 3.1.
Adaptive Agents
Ready-made AI roles (Research Analyst, Librarian, and Proposal & Sales Assistant), each with a role card, a test pack, and objective measures. Piloting inside FusionEdge from November 2026.
A business run with AI
FusionEdge runs on its own written AI use rules. AI assistants help with federal registration, research briefs, task tracking, and the company website, and a person reviews every output.
Tools in daily use
Claude, Perplexity, NotebookLM, and Gemini for planning, research, proposals, and documentation.
Certifications
- Project Management Professional (PMP)
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- SAFe Practitioner
- Microsoft Azure Fundamentals
Salesforce
- Salesforce Certified Agentforce Sales Consultant
- Salesforce Certified Agentforce Service Consultant
- Salesforce Certified Platform Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer
Education & service
- MBA, Technology Management
- BA, Political Science, NC State University
- U.S. Army, Infantry
- NC Army National Guard
Let's talk.
I lead FusionEdge Solutions. For AI strategy, PRISM, or LENS work, the quickest way to start is a free 30-minute call through FusionEdge. For anything else, email me here.